Cancellation policy
We offer flexible purchase options so you can stay consistent with your routine and get the best results possible.
🛒 Purchase Options
You can choose between:
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One-Time Purchase - ideal for trying a single bottle or product.
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Subscription - for consistent results and exclusive savings. Subscriptions renew automatically on your selected schedule (every 30 or 90 days).
🔁 Managing or Cancelling Subscriptions
You can manage, pause, skip, or cancel your subscription at any time.
To do so:
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Log in to your Peak Human account, or
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Email info@shoppeakhuman.com at least 24 hours before your next scheduled charge.
Once a renewal order has been processed or shipped, it cannot be cancelled or refunded.
Cancellations take effect for future orders only.
⚙️ Editing Orders
If you need to update your shipping address, product selection, or billing details, please do so in your account or contact info@shoppeakhuman.com as soon as possible.
Once an order enters fulfilment, we’re unable to make changes or guarantee cancellation.
💳 Failed Payments
If a subscription payment fails, our system will automatically retry your payment method.
Please ensure your billing details are current to avoid any interruption to your deliveries.
❌ Order Cancellations
We cannot cancel or modify an order once it has been processed or shipped.
If you placed an order in error, reach out to info@shoppeakhuman.com immediately - we’ll do our best to intercept it if it hasn’t yet entered fulfillment.
✅ First-Order Guarantee
If you’re trying Peak Human for the first time and aren’t satisfied within 30 days, your first purchase may qualify for a refund under our First-Order Satisfaction Guarantee.
See our Refund Policy for full details.
💬 Need Help?
For any questions or changes to your order or subscription, email info@shoppeakhuman.com - our team is here to help.